Customer Service · vivy-yi/xiaohongshu-skills

Draft customer service replies for Xiaohongshu shops

Helps write fast, empathetic responses to Xiaohongshu customer messages, covering pre-sale product questions, complaints, and return or refund requests, useful for daily support work and training new customer service reps.

Good for

  • Reply to pre-sale product questions
  • Handle complaints and returns
  • Draft customer service message templates
Category
Xiaohongshu

Open-source skills are maintained by their authors and listed as published, with attribution. Results depend on how well the skill fits your task and material.

A good place to start

Write a Xiaohongshu customer service reply for someone asking about a refund.

Make your next great thing.

Bring a question, a file, or an idea that’s not quite there yet.