Customer Service · vivy-yi/xiaohongshu-skills
Draft customer service replies for Xiaohongshu shops
Helps write fast, empathetic responses to Xiaohongshu customer messages, covering pre-sale product questions, complaints, and return or refund requests, useful for daily support work and training new customer service reps.
Good for
- Reply to pre-sale product questions
- Handle complaints and returns
- Draft customer service message templates
- Source repository
- vivy-yi/xiaohongshu-skills
- Category
- Xiaohongshu
Open-source skills are maintained by their authors and listed as published, with attribution. Results depend on how well the skill fits your task and material.
A good place to start
Write a Xiaohongshu customer service reply for someone asking about a refund.

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