Crisis Communication · vivy-yi/xiaohongshu-skills

Manage PR crises and negative online backlash

Provides a structured playbook for responding to negative comments, false accusations, or reputation crises on social platforms, covering crisis-level assessment, response timing, apology messaging, and recovery follow-up.

Good for

  • Assess how severe a PR crisis is
  • Draft a timely apology or crisis statement
  • Plan follow-up steps to rebuild trust
Category
Xiaohongshu

Open-source skills are maintained by their authors and listed as published, with attribution. Results depend on how well the skill fits your task and material.

A good place to start

Negative comments are flooding my posts after a complaint went viral — help me draft a crisis response plan and apology statement.

Make your next great thing.

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