Crisis Communication · vivy-yi/xiaohongshu-skills
Manage PR crises and negative online backlash
Provides a structured playbook for responding to negative comments, false accusations, or reputation crises on social platforms, covering crisis-level assessment, response timing, apology messaging, and recovery follow-up.
Good for
- Assess how severe a PR crisis is
- Draft a timely apology or crisis statement
- Plan follow-up steps to rebuild trust
- Source repository
- vivy-yi/xiaohongshu-skills
- Category
- Xiaohongshu
Open-source skills are maintained by their authors and listed as published, with attribution. Results depend on how well the skill fits your task and material.
A good place to start
Negative comments are flooding my posts after a complaint went viral — help me draft a crisis response plan and apology statement.

Make your next great thing.
Bring a question, a file, or an idea that’s not quite there yet.