ticket-triage · seb1n/awesome-ai-agent-skills
Classify, prioritize, and route incoming support tickets
Reads an incoming support ticket, identifies intent and key entities like product area or error codes, assigns a category and priority level, routes it to the right team, and drafts an initial reply.
Good for
- Sort tickets into billing, bug, or feature-request
- Score priority from P0 to P3
- Draft an empathetic first reply
- Source repository
- seb1n/awesome-ai-agent-skills
- Category
- Sales & support
Open-source skills are maintained by their authors and listed as published, with attribution. Results depend on how well the skill fits your task and material.
A good place to start
Triage this batch of support tickets: classify each one, set a priority, and draft a first reply.
Make your next great thing.
Bring a question, a file, or an idea that’s not quite there yet.